Cool Planet Respects Your Privacy
User Information Collection & Use
Upon registering with your email address, password, and challenge question, registration gives you the following options:
If you decide not to register you still have the option of receiving email notifications of specials and other “green friendly” information from Cool Planet, during the checkout process by clicking the 'opt-in' box.
This information is used for billing purposes and to fill and ship your order(s). If we have trouble processing an order, then this information is used to contact you. This information is not used for any other purpose without your prior consent.
Contests or Surveys
We use this information to verify information, confirm eligibility, notify contest winners and award prizes, to monitor site traffic, or to send participants an email newsletter or other contest or survey related information.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Your friend may contact us at: NoSolicitation@coolplanetstore.com to request that we remove this information from our database.
Uses of Information
Dianesa International, LLC in conjunction with our hosting service, collects non-personally identifiable information (such as website usage info) from visitors to this website for various purposes such as statistical analysis, performance optimization and promotional purposes.
Communications from the Site
Special Offers and Updates
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-in” section of this policy.
If you would like to be added to our list of environmentally conscious patrons and receive any future newsletters from Cool Planet, special offers, discounts, or notice of future events, then please email us at: Customerservice@coolplanetstore.com and state such in your message.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We do not link aggregate user data with personally identifiable information.
Personally identifiable information:
We provide you the opportunity to ‘opt-in’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product and wish to receive any additional marketing material from us, you can indicate your preference during the checkout process.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at: NoSolicitation@coolplanetstore.com.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “Help” file. (For more information on cookies consult your favorite search engine).
We set a persistent cookie to store your shopping cart contents (for example), so you don’t have to re-enter it upon your return. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or have your information deleted by emailing our Customer Service Dept. at: Customerservice@coolplanetstore.com or by telephone or postal mail at the contact information listed below.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link to: SSL.com or search "SSL" on your favorite engine.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and cannot be held responsible for corruption or unauthorized acquisition and use of personal information provided to our website or for any damages resulting from such corruption, unauthorized acquisition or unauthorized use.
If you have any questions about security on our Web site, you can send email us at: Webmaster@coolplanetstore.com.
In the event Dianesa International, LLC goes through a business transition (such as a merger), acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. Notification will occur via email transmittal and/or prominently displayed on our website for 30 days (minimum) of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. When we make material changes to this policy, we will notify you here, or by means of a notice on our home page. The date of the most recent changes is posted at the bottom of this policy.
Dianesa International, LLC
*Phone: (619) 792-7972
*Fax: (619) 228-9946
*Contact Us link.
Thank you for visiting Cool Planet and taking privacy as seriously as we do by reviewing our policy. We look forward to your patronage.
Last reviewed: 7/11/2012
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